Shipping policy

What are your shipping and processing times?

Standard Shipping Times

UK: FREE Evri Next Day Delivery (1-2 Working Days)

Oceania and Asia: FREE Standard Shipping (7-15 Working Days)

Europe: FREE Standard Post (7-15 Working Days)

Rest of the World: FREE Standard Shipping (7-15 Working Days)

For Non-UK Customers * Please note that customs policies and import duties vary widely for international orders outside of the United Kingdom. Your local customs office can assist with any customs duties outside of our control.

Processing Times

Orders take 1-2 business days to process after placing the order before shipping out.


Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you need more detailed information, please shoot us an email at info@zenicine.com and we'll help you out!


Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.